Services

A sizable number of patients who visit the ED do not require the level of care that an emergency room provides. In Maryland, for example, patients with non-urgent medical problems account for over 40 percent of ED visits (Maryland Health Care Commission, "Use of Maryland Hospital Emergency Departments: An Update and Recommended Strategies to Address Crowding," January 1, 2007, p. 31, at).

Leveraging OnlineCare virtual urgent care platform will help hospitals achieve the Triple Aim, improving the individual experience of care; improving the health of populations; and reducing the per capita costs of care for populations. Based on a 2013 study published by the Center for Studying Health System Change, patients are increasingly turning to urgent care centers for convenient and timely care.

This growing trend in patient preference and use is largely driven by the following three factors:

1) Patients cannot access or receive timely care at an ED (e.g., the wait time is too long)

2) The type of illness is not serious enough to be treated at an ED;

3) The patient’s physician office or primary care clinic is closed.

According to the Urgent Care Association of America, hospitals own approximately 27% of the nation’s 9,000 urgent care clinics, and this number is expected to increase as hospitals look for ways to build a loyal patient base, keep patients out of the ED while strengthening care coordination, and increase overall patient satisfaction. Urgent care centers have the ability to serve as an important vehicle to manage population health because they are an inexpensive and convenient alternative to EDs or physicians’ offices.

OnlineCare has pushed the bar a bit higher. Using our “Virtual Urgent Care” technology, patients now don’t even have to go to urgent care centers unless needed. With our partnership with local urgent care centers and hospitals, a virtual care model can be easily deployed to provide the care using OnlineCare’s technology.

Read mission in healthcare is a major challenge in the United States. One in five Medicare patients that are discharged from the hospital return within 30 days, and between 50% and 75% of those read missions are considered preventable.

OnlineCare mobile platform not only helps connect real-time for patient engagement, but also proactively manage discharge planning for patients on a real-time basis. Patients can get the care and attention they need while reducing their risk of readmission.

4.55 billion people worldwide used a mobile phone in 2014. Mobile adoption is increasing in the developing regions of Asia-Pacific, the Middle East and Africa and will drive further increases. Between 2013 and 2017, mobile phone penetration will rise from 61.1% to 69.4% of the global population, according to a new eMarketer report, “Worldwide Mobile Phone Users: H1 2014 Forecast and Comparative Estimates.”

Mobile data network expansion (especially in areas outside of urban centers) in emerging markets along with rising middle classes and the adoption of smartphones and feature phones with internet capabilities will fuel growth of the mobile phone internet consumer base significantly.

OnlineCare has not only leveraged the mobile smart cellular phone technology to provide connectivity for patients to the nearest care provider via using GPS enabled platform but has also embedded zip-code data-base for the current US market to connect patient and providers within the same city and state. Hence, the care provider providing clinical consultation are not sitting in New York or Illinois or in Alaska while the care need is in Michigan or the state where the patient resides. In doing so, if patient needed to go to the urgent care or to a primary care provider, post virtual consultation, they may choose to do so and actually physically go and get the care if truly needed. In addition, OnlineCare not only connects patient and provider via GPS/zip-code enabled technology but are also able to connect the nearest pharmacy for the convenience of patient to pick up their medication.

The key value proposition of OnlineCare is that its mobile smart phone platform can be used anywhere in the world and can create access to care for rural areas where there is lack of proper internet infrastructure. In third world countries, there is lack of infrastructure to provide care and access to care. OnlineCare will help bridge the gap.

Care coordination is identified by the Institute of Medicine as a key strategy that has the potential to improve the effectiveness, safety, and efficiency of the American health care system. Well-designed, targeted care coordination that is delivered to the right people can improve outcomes for everyone: patients, providers, and payers. Care coordination involves deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient's care to achieve safer and more effective care.

OnlineCare mobile three-way tele-health platform not only can help connect real-time care coordinators, patients as well as provider of care (PA, NP, PCP or Specialist). Benefits to the providers, health systems & hospital based care-coordination team, ACO’s etc. Includes; pro-active patient contact using less staff time, early and efficient means of identifying post-care complications, tracks performance, collects patient satisfaction and outcome survey data, identify problem areas early, avoid potential penalties, easier compliance reporting and improved outcomes. Benefits to care manager and care team members: extend patient engagement reach using OnlineCare’s eliveCare tool for follow-up, greater patient contact using less staff time, early and efficient means of identifying post-care complications.Focus time on patients in need of acute care, greater patient contact using less staff time.Remote access to information for patients in need of acute care& improved outcomes.

OnlineCare virtual ED application provides urgent care centers to expand their care delivery capabilities beyond their brick-motor setup. Our customized branded solution can connect nurse PCP, nurse practitioners and other care providers to provide consultation, diagnosis and treatment through three way video chat or over the desktop or smart cellular phone without an appointment. Virtual Urgent Care can treat a variety of minor illnesses such as these common conditions: Cold and Flu, Pink Eye, Rash and other Dermatological Conditions, Stomach Flu, Allergies, Back Pain, Urinary Tract etc.

Virtual visits typically last about 20 minutes. OnlineCare provides a summary of visit that is accessible via your online account and make arrangements for follow-up if it is required. We can even help you find a new doctor if you don't have one alreday.

Any prescriptions deemed clinically appropriate can also be sent directly to patient selected pharmacy using OnlineCare prescription tool linked via Surescripts.

New care delivery and payment models all seem to have the same key elements: a defined population, panels of people for whom health care providers are accountable, and a way to tie measures of quality and cost to those responsible. Unfortunately, it’s not that simple. There are no neatly defined panels of patients tied to specific providers. The dominant form of health plan, the preferred provider organization, generally permits people to seek care from a sizable group of providers, and to change their minds at will. In addition, these people may change their addresses or switch insurance carriers, which can confound attempts to define a patient panel for any measurable length of time. But some organization must be responsible for these patients so that provider networks can more effectively manage the population, and to ensure that everyone is getting the care that’s appropriate to their [respective] condition.

OnlineCare provides ACO’s, health systems, PPO’s the capability to manage the patient within their own network. In addition, OnlineCare unique platform provides a “tighter” referral management system to keep the patient’s within the network on their own specialty providers verses being referred out of network. Hence, creating a better and stronger relationship between patient, their primary care providers, and the clinical specialist within the same network.

Benefits to the Patient: greater understanding of their condition and care follow-up, improved outcomes, improved care experience, improved overall health and real-time connectivity using simple easy onlinecare application right from their smart-phone.

OnlineCare patient platform provides multiple options for patient to access their information, schedule clinical appointments, text-message care providers, access their care history, refill request for medications, update their health insurance information etc.

C.-E.A. Winslow, founder of the Yale Department of Public Health, defined population health as: “the science and art of preventing disease, prolonging life, and promoting health through the organized efforts and informed choices of society, organizations, public and private communities, and individuals.” OnlineCare mobile platform provides the capabilities for real time connectivity to manage a “defined” population as an intervention tool and prevent any significant care delivery issues before it leads to acute care management. Hence, keeping the population healthy, preventing diseases and prolonging life. In addition, our integrated medical devices can monitor multiple care related data real-time.

The key to a successful population health management is

1) Access to Care / Care Coordinators.

2) Patient engagement and community integration

3) Map services to population need

4) Overcome non-clinical barriers to maximize health outcomes

5) Integrate patient’s values into the care plan

6) Use community stakeholders to connect patients with high-value resources.

OnlineCare is designed to provide “Access”, “Care Coordination”, “Remove Barriers”, “Integrate Patient Values” & “Engage in Care Delivery”. Having the access to care in the palm of their hands, integrated with medical devices and any EMR, population health management strategy becomes more robust with OnlineCare technological agnostic platform.

C.-E.A. Winslow, founder of the Yale Department of Public Health, defined population health as: “the science and art of preventing disease, prolonging life, and promoting health through the organized efforts and informed choices of society, organizations, public and private communities, and individuals.” OnlineCare mobile platform provides the capabilities for real time connectivity to manage a “defined” population as an intervention tool and prevent any significant care delivery issues before it leads to acute care management. Hence, keeping the population healthy, preventing diseases and prolonging life. In addition, our integrated medical devices can monitor multiple care related data real-time.

The key to a successful population health management is

1) Access to Care / Care Coordinators.

2) Patient engagement and community integration

3) Map services to population need

4) Overcome non-clinical barriers to maximize health outcomes

5) Integrate patient’s values into the care plan

6) Use community stakeholders to connect patients with high-value resources.

OnlineCare is designed to provide “Access”, “Care Coordination”, “Remove Barriers”, “Integrate Patient Values” & “Engage in Care Delivery”. Having the access to care in the palm of their hands, integrated with medical devices and any EMR, population health management strategy becomes more robust with OnlineCare technological agnostic platform.

Under bundled payments, a single payment is made for all of the services associated with an episode of care, such as a hip or knee replacement or cardiac surgery. Services might include all inpatient, outpatient, and rehabilitation care associated with the procedure.

As payment models transition to value-based and bundled payments, measuring the right outcomes and avoiding high cost events is of the utmost importance. Getting started early and implementing the right tools is critical to ensuring success in the new world of bundled payments and value-based care.

More than 800 hospitals are being held accountable for the quality and total cost (all Medicare FFS Part A and B costs of care during the hospital stay as well as Medicare costs for 90 days post hospital discharge) of care provided to Medicare fee-for-service beneficiaries for lower extremity joint replacement (LEJR) procedures (MS-DRG 469 and 470).

Announced in 2016 and launching in 2017, the Cardiac Care Bundled Payment model is an expansion of the CMS mandated bundled payment program and will hold hospitals in 98 randomly-selected metropolitan statistical areas (MSAs) accountable for the quality and total cost of care for heart attacks and bypass surgery.

OnlineCare helps in optimizing Care Coordination as well as in cost reduction:

Meet Value Base Care requirements
Enable shared decision making
Increase patient and provider satisfaction
Identify risks before they happen
View and manage individual patient glide paths
Inform and guide supply chain decisions

Today, employers are faced with rising health care costs affecting their ability to be competitive in current markets. These expenses are a drain on profits, significantly influence business decisions, and threaten the survival of many good organizations. Health insurance costs are the fastest growing cost for most businesses. According to the Kaiser Family Foundation and the Health Research and Educational Trust, premiums for employer-sponsored health insurance in the United States have been rising four times faster on average than workers' earnings since 2000.

Current peer review literature clearly documents the economic return and Return-on-Investment (ROI) for employee health management (EHM) programs. These EHM programs are defined as: health promotion, self-care, disease management, and case management programs.

One of the surest ways to enhance employee safety and health in the workplace is to invest in a robust and supported employee health access smart phone technology like OnlineCare. Conventional ways of managing health issues (manual reports and spreadsheets) are not good enough nor, do they meet the dynamic challenges of the modern business environment.

OnlineCare smart phone platform manages your business’s population through improved communication while promoting better collaboration and coordination. OnlineCare enables the employee health clinicians to automate medical surveillance and to enforce workplace compliance issues like required screenings and vaccinations. It becomes easier to manage cases and return-to-work programs ultimately reducing the cost of sick days, absences, and absenteeism. Significantly impact FMLA’s as well.

OnlineCare provides real-time access to care to employee right at on their smartphone or desktop. No need to leave the work or even when sick at home or need care for their love ones, they can simply reach out to their smart cellular phone and connect live, real-time for care. All in their hands, when you need it, wherever you need!

Integration of wellness devices is key for health analysis. OnlineCare technology is already integrated with most of the Bluetooth enabled devices like Withing’sThermo–An easier, better way to take anyone's temperature.Thermo is a game changer. Now a fast, simple, no-contact gesture yields the most precise temperature possible, and automatic sync with the Onlinecare platform also allows you to track temperature readings, get reminders, and input related symptoms/medications right on your OnlineCare smartphone platform.

Withing’sBody Cardio, can keep tabs on your cardiovascular health and be empowered to take action to improve it and completed integrated within OnlineCare platform. With expanded full body composition, exclusive cardiovascular health insights, and a seamless connection to the OnlineCare platform. By linking to OnlineCare platform, one can now monitor highly-accurate weight and BMI plus body fat, water percentage, muscle mass and bone mass & Heart Rate. OnlineCare is also integrated with other commonly used devices like Fitbits, Apple Watch, Jawbone, etc.

GPS / Mobile technology has been a source of disruption in many industries. Prior to the launch of Uber, the taxi industry operated without major threats for decades. Uber leveraged mobile technology to disrupt the long-established taxi industry by offering an alternative that excels in providing convenience for passengers. Since its launch, Uber has continued to enhance the functionality of its mobile application, incorporating the latest in mobile technology to further improve the experience for its users.

Similar to Uber, OnlineCare has not only leveraged the mobile technology to provide connectivity for patents to the nearest care provider via using GPS enabled platform but has also embedded zip-code data-base to connect patient and providers within the city and state. Hence, the care provider providing clinical consultation are not sitting in New York or Illinois or in Alaska while the care need is in Michigan or the state where the patient resides.

This way, if patient wanted to go to the urgent care or to a primary care provider close to their location, they can physically go and get the care if truly needed to.

OnlineCare not only connect patient and provider via GPS/zip-code enabled technology but are also able to connect the nearest pharmacy for the convenience of patient to pick up their medication.