Protected in transit and at rest
OnlineCareAI uses encryption in transit and at rest, with access controls appropriate to the data and service.
Features
Health information and personal tools in one app
Ask questions, organize health information and prepare for conversations with a healthcare professional. Explore the features currently available in your version of OnlineCareAI.
Explore
Choose a place to start
Start with a conversation or explore a tool that fits your question. Some features require your permission or data from a source you connect. Check the current offer for any usage limits or charges.
AI Voice and Chat
Ask health and wellness questions in a conversation.
ExploreSymptom Education
Organize what you are experiencing and prepare questions for a clinician.
ExploreMental Well-Being
Reflect on mood, stress and sleep.
ExploreMedication and Pharmacy Information
Read about over-the-counter medications and find pharmacy details.
ExploreDigital Wallet
Keep copies of health documents together.
ExplorePersonal Health
Review supported health metrics and trends.
ExplorePersonal Time-Off Notes
Create a self-reported absence statement.
ExploreOngoing Conversations
Get optional check-ins that follow up on what you discussed.
Explore
How it fits together
A single thread, not eight separate apps
Explore health education and tools in one place, with feature availability depending on your device and permissions.
Describe it once
Voice or text, any supported language. The companion can help organize what you describe for your own review.
Understand what you described
The symptom checker tool organizes details such as severity, timing, and body area to help you understand your health question and prepare for care.
Explore your next step
Self-care education, nonprescription product information, nearby pharmacy resources, or questions to discuss with a qualified healthcare professional.
Keep the record
Summaries, prescriptions, immunization records and notes can be saved to your health wallet, ready to review, share or export where supported.
Built in from the start
The parts you shouldn’t have to think about
Accessible by default
Designed for accessible use, including keyboard navigation, visible focus states and screen-reader support. See the Accessibility Statement for current conformance goals and known limitations.
Genuinely multilingual
Voice and text are supported across 100+ languages. Performance can vary by language, accent, device and connection.
Escalation first
Warning signs are checked before anything else. Urgent means urgent, every single time.
Questions
Before you start
OnlineCareAI is for adults aged 18 and over. People under 18 must not create an account or use the Services.
No. Most people start with the AI Health Companion or the Symptom Checker and add the rest as they need them. Nothing is gated behind another tool.
AI responses can be incorrect or incomplete and may miss a serious condition. They cannot establish whether it is safe to wait for care. Use the information to prepare questions for a qualified healthcare professional. For a possible emergency, contact local emergency services immediately. Do not wait for an AI reply.
OnlineCareAI provides AI-based health information and related educational tools. It does not currently provide telehealth or clinician consultations. Check the app store and in-app details for current pricing and feature availability.
Yes. You can keep separate profiles for household members so records, allergies and medication lists don't mix. Account holders must be 18 or older. Only add another person’s records when you have legal authority to do so. Storing a child’s records does not provide pediatric diagnosis or treatment.
They are protected as described in our Privacy Policy. You can review, export or request deletion of eligible data from privacy settings, subject to legal and clinical record-retention requirements.
Start with one question and see how far it takes you
No appointment, no forms, no waiting room. Just describe what’s going on and let the app do the organising.
