Legal Highlights
OnlineCareAI provides AI-generated health education and related tools. This page summarizes key points; the linked policies contain the complete details.
Effective date: November 6, 2026
What the service provides
OnlineCareAI provides AI-generated educational information about health topics, symptoms, wellness, and nonprescription products. AI responses may be inaccurate or incomplete and are not medical diagnoses, prescriptions, treatment, or a substitute for advice from a qualified healthcare professional.
Clinical care and emergencies
OnlineCareAI does not currently provide telehealth or clinician consultations, clinician-issued certificates, or emergency monitoring. Do not use the service for an emergency. Contact your local emergency service if you may be in immediate danger.
Privacy and security
Read our Privacy Policy for information about how your data is processed, who may access it, retention and privacy requests. When you choose an AI feature, the information needed for your request is sent to our AI engines, through an API connection configured for zero data retention. OnlineCareAI runs on HIPAA-eligible cloud infrastructure. HIPAA applies only to certain organizations, so it may not apply directly to your use of this consumer app; we apply HIPAA-aligned safeguards regardless. See the Privacy Policy for details.
Nonprescription products
Product information is general education, not an individualized recommendation or prescription. Read product labels and ask a pharmacist or qualified healthcare professional when appropriate.
